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Key Responsibilities: - Provide first-level support for IT network maintenance, Microsoft Azure Active Directory, Microsoft Intune Endpoint, Sage X3, and other applications, ensuring efficient and effective resolution of user issues. - Assist with the maintenance and support of SQL, Analysis Service and Power BI reports, following directives from senior staff. - Collaborate with the Mid-Level IT Support Analyst to receive ongoing training and mentorship, gradually increasing capability and responsibility levels. - Contribute to IT projects as needed, under the guidance of more experienced team members. - Document all support activities and resolutions in the IT ticket management system, ensuring clear and concise communication. - Participate in continuous improvement initiatives, suggesting enhancements to IT processes and systems. Sign up from the following link: https://talentforjobs.com/ofertas/trabajo.aspx?j=c%2bsiEI0cKyPdLXprG0Pj9T9AJCnw70he9W6zAzemtw2%2bof9sykPrMEuW9iZSZpE7 |
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