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Key Responsibilities: - Develop, write, and maintain user guides, manuals, and documentation for the Gestix ERP system. - Collaborate with subject matter experts, developers, and product managers to gather information and understand system functionalities. - Create clear and concise documentation for end-users, including step-by-step instructions, FAQs, and troubleshooting guides. - Ensure that all documentation is accurate, easily navigable, and meets usability standards. - Update documentation regularly to reflect changes in the software or user needs. - Support the creation of training materials and conduct user training sessions if required. - Collaborate with the marketing team to ensure consistency between product documentation and promotional materials. Qualifications: - Bachelor’s degree in Technical Communication, English, Information Technology, or a related field. - Proven experience as a technical writer, especially in the software or ERP domain. - Strong understanding of ERP systems and their functionalities, preferably Gestix or similar software. - Excellent written and verbal communication skills. - Proficiency in documentation tools and software (e.g., Adobe FrameMaker, MadCap Flare, Microsoft Word, etc.). - Strong analytical skills and attention to detail. - Ability to work independently and manage multiple projects simultaneously. Preferred Qualifications: - Experience in user experience (UX) design or usability testing. - Basic knowledge of programming languages or database management. What We Offer: We offer a competitive salary aligned with the candidate's qualifications, opportunities for professional advancement, performance bonuses, and a welcoming work environment in modern facilities. Interested candidates are invited to submit their resume, a cover letter, and samples of previous documentation work to Mostrar contacto da oferta |
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