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Technical Writer ERP Documentation


Westix TI Lda
Data:4-10-2024  Local: Vila Real

We are seeking a detail-oriented and experienced Technical Writer to create comprehensive user guides and documentation for our Gestix ERP system. The ideal candidate will have a strong background in technical writing, a good understanding of ERP systems, and the ability to translate complex technical information into user-friendly documentation.

Key Responsibilities:
- Develop, write, and maintain user guides, manuals, and documentation for the Gestix ERP system.
- Collaborate with subject matter experts, developers, and product managers to gather information and understand system functionalities.
- Create clear and concise documentation for end-users, including step-by-step instructions, FAQs, and troubleshooting guides.
- Ensure that all documentation is accurate, easily navigable, and meets usability standards.
- Update documentation regularly to reflect changes in the software or user needs.
- Support the creation of training materials and conduct user training sessions if required.
- Collaborate with the marketing team to ensure consistency between product documentation and promotional materials.

Qualifications:
- Bachelor’s degree in Technical Communication, English, Information Technology, or a related field.
- Proven experience as a technical writer, especially in the software or ERP domain.
- Strong understanding of ERP systems and their functionalities, preferably Gestix or similar software.
- Excellent written and verbal communication skills.
- Proficiency in documentation tools and software (e.g., Adobe FrameMaker, MadCap Flare, Microsoft Word, etc.).
- Strong analytical skills and attention to detail.
- Ability to work independently and manage multiple projects simultaneously.

Preferred Qualifications:
- Experience in user experience (UX) design or usability testing.
- Basic knowledge of programming languages or database management.

What We Offer:
We offer a competitive salary aligned with the candidate's qualifications, opportunities for professional advancement, performance bonuses, and a welcoming work environment in modern facilities.

Interested candidates are invited to submit their resume, a cover letter, and samples of previous documentation work to Mostrar contacto da oferta





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