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We are searching for a Siebel CRM Specialist who will assume functional and technical analysis of business requirements elaborating and providing high level design to suppliers. Main Accountabilities: To review and approve the low level designs defined by the suppliers, ensuring the alignment of business needs, technical fit and reusability; To validate and approve budget availability and alignment of quotations proposed by suppliers; To ensure alignment with Solution Architect and suppliers; To assist acceptance testing activities for requested functionalities; To influence application design and development to Cloud and Agile environment/paradigms. Main Profile Requirements: Technical academic background in IT is mandatory; Proven experience in CRM business analysis and/or design roles; Previous professional background in Siebel CRM development roles will be valued; Solid knowledge of Siebel 8 or higher; Knowledge in different CRM components (Customer Order Fulfilment, Customer SLA Management and Product Management) will be valued; Knowledge of IT telecommunications architecture, applications and systems will be valued; Experience in Waterfall and/or Agile paradigms; Good communication and presentation skills (interacts with technical and business audiences); Sense of proactivity and dynamism; Good analytic and critical thinking. If you fulfill the desired requirements, please send your CV to ---@--- with the ref. 15599. |
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