Deskside Support Engineer (m/f)

Novo Portal de Emprego das Tecnologias de Informa??o
Empresas em Destaque
randstad

ESTA OFERTA J? N?O EST? ACTIVA

Deskside Support Engineer (m/f) - Lisbon

Experis Project Solutions
Data:3-2-2017 Local: Lisboa

Experis - Project Solutions is one of the biggest outsourcing companies that operates in America, Europe, Africa and Asia.

The Deskside Support Engineer role will be responsible for the:

- Onsite Support
- Multivendor support for Desktop, Notebook, Printer and Phone
- Installation, Software service and Integration of new Systems
- Hardware Replacement according local Process
- Performing of locale HW Relocation and HW-Rollouts
- Staging of Client-Hardware
- Handling of Trouble-Ticket-Systems (incl. Ticket Routing to other Departments)
- Asset-Management
- Documentation of Tasks
- Administration and Handling of client specific Requests

Profile:

- Good knowledge of Microsoft OS (WIN XP, WIN 7)
- General knowledge of client hardware and software
- English, spoken and written, is of advantage
- Strong service orientation
- High level of durability and flexibility
- Experience in handling SLA & OLA
- Knowledge on custom ticket system service center are also beneficial
- Structured, process-oriented and autonomous operation
- Drivers License

What we offer:

Integration in a fast-growing company
Integration in a young and dynamic team

Interested candidates can apply through ---@--- , by sending us a detailed CV. Please indicate the reference “Deskside Support Engineer” in the subject.

We ensure the confidentiality of every application.

Voltar

Pagina Principal

Como Anunciar

Contacto