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A equipa de Recrutamento e Seleção de Talento da TalentSeed está neste momento a recrutar para empresa cliente: Helpdesk Support (M/F) Challenge Our Client is a Market Leader Internet Company looking for a Helpdesk Support (M/F) responsible for: • Identify and categorize the situations according to their urgency as they arrive (with supervision). • Assure workplaces preparation (material and equipment assembly) and asset tracking in proper tool. • Perform user support by phone and in person. • Analyze and respond to the incident in the proposed deadlines ensuring the correct policies applied. • Detect and resolve hardware and software problems with PC’s, Laptops, printers, tablets, and manage with suppliers the repairs needed. Profile The ideal candidate must: • Experience in helpdesk/service desk functions; • Knowledge of Corporate organizations and complex IT environments; • Knowledge of Windows and Linux, Macintosh is a plus; • Be fluent in English (oral and written), Spanish is a plus; • Proactive, dynamic and multitasking capabilities; • Good timekeeping and discipline. Rita Casal será a Talent Solutions Manager responsável pela sua candidatura. Envie o seu CV para ---@--- , com a referência no assunto Ref. Helpdesk |
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