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Support Services ION
Grupo Reditus
Data:23-3-2018  Local: Lisboa

Reditus - We are one of the largest national companies in Information Technology and Outsourcing Services, we are constantly looking for exceptional professionals with experience in the most varied areas of activity. Join our team!



Requirements:

Leading role in complex troubleshooting cases in NOKIA/fALU Service Routers
• Responsible for meeting contracted response times;
• Responsible as technical customer contact;
• Handles technical requests, provides understanding of customer’s network configuration, co-ordinates resolution delivery;
• System tracing and protocol flow analysis, expert in utilizing troubleshooting tools;
• Provide Expert Support services;
• Network expansion activities up to multi-interface level;
• Network expansion activities;
• Participates in IP multivendor environments.

Technical Skill:
- Specific system architecture
- System interfaces & protocols
- Trace & logfile analysis tools
- NSRI/NRSII or equivalent experience



Localization: Alfragide, Lisbon

Contacts: ---@---


Reference: SS_2018


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