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Providing support and advice to the support and account team in more complex incidents Design and implementation of complex network and security solutions Validate incident data with service desk agent Use tools for faulty line testing Produce service reports Training workshops within own area Requirements - Bachelor / Master degree (preferential) - Previous experience in operator infrastructure management (preferential); - Knowledge of Cisco CCNA or CCNP (certification is a plus) and networking technologies (LAN, WAN, TCP/IP, routing, switching and subnet addressing) - Fluency in English and German Apply: ---@--- |
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