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SLOT Human Resources, we boosted its growth. We boost your performance. Identify the best of each candidate and adapt it to the job market. In this way, we potentiate the most positive in all the areas in which we intervene. A SLOT Human Resources, you will find a moment of recruitment for prestigious client company, Systems Specialist The role holder is self-sufficient and has specialized skills recognized in supporting multiple products and systems for multiple customers to maintain the availability of IT service delivered to end users. The role holder also offers medium complexity work packages as part of client deployment projects. Requirements: -Process. Follows established processes, releasing to the change control process verified, validated and documented enhancements to eliminate problems and proactively develop the service; -Team Working. Trains and coaches members of the team to provide knowledge, assistance and advice. Works in a problem solving team to resolve service issues. Able to act as team manager if needed; -Service Level. Recognizes opportunities to improve performance against Service Level. Acts as a point of escalation to resolve service delivery issues. Monitors performance through statistical reporting and analysis; -Technical Capacity. It works within a team as a systems / product specialist (for example, detailed knowledge of interconnected systems configuration, implementation of technical changes, construction of software regimes and technical contribution to service development) to support end users; -Project Work. Works within a team or under guidance from the project manager with implementation of technical designs to meet service delivery requirements within own area of responsibility; -Professional Development. Maintains awareness of technical and service developments, taking the initiative to extend own knowledge to learn about products, technologies and techniques to deliver enhanced service; -Business Awareness. Understands the requirements of the customer’s business, the scope of the contract and knows how issues impact the delivery of service. Recognizes and reports opportunities to team manager and other relevant parties for additional business; -Customer Relationship. Establishes relationships with customer’s organization to deliver and enhance the service. Conditions: On call availability -English mandatory -Previous experience in similar roles -Bachelor’s degree or technical institute degree/certificate in Computer ----Science, Information Systems, or other related field -Strong knowledge of the Enterprise IT landscape and specialist expertise in datacenter disciplines, including: Operating Systems Windows, Linux; Storage Systems; Virtualization environments, VMware Solutions Location: Lisboa The chance to work on rewarding, dynamic and multicultural environment; Employment contract directly with Campany; Training and internal career progression plan upon hiring. To apply for this vacancy, please send your CV for ---@--- and indicate the reference “Field Marketing Manager_Lisbon” “SLOT Empresa de Trabalho Temporário, Lda. Alvará n.º 502 de 03/04/2006”. |
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