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IT Manager


RPK Biopharma, Lda
Data:12-3-2019  Local: Lisboa

Our company is global leader in the biopharmaceutical industry located in Sintra and we are looking to hire an IT Technitian

Profile

•Lead the Help Desk, solving complex technical problems for the internal customers;
•Research, develop, manage and establish new IT tools in partnership with the company departments;
•Provide and manage technical support to company staff on all company-supported applications and hardware such as CRM, Primavera, SAP, Office 365 (Outlook, SharePoint, File Share, Teams),desktop and laptop computers, mobile devices, and related technologies; VOIP phone systems
•Manage Software licenses, certificates and domains;
•OS Security (Linux and Windows based), Network Knowledge (TCP/IP based) and managing supported Middleware & Applications at Security level
•Manage Data Center and Software vendors;
•Proactively identify opportunities to evolve and improve the IT support delivery systems;
•Make recommendations about future planning and development of IT resources with an emphasis on maximizing end user productivity and return on investment;
•Drive focus on accuracy, timely feedback, and customer satisfaction;
•Drive timely identification, investigation, resolution, root cause analysis and replication of technical issues;
•Ensure that security alerts, incidents and contingency deficiencies, vulnerabilities and trends are reported (escalation process) and appropriate action taken in a timely manner (incident response).
•Manage security and contingency standards, rules & procedures in the Service Delivery.
•Work to strict deadlines, with excellent problem-solving skills, if issues or difficulties occur within design and/or construction process.
•Self-motivated and meticulous, must have the ability to prioritize workload effectively;

Skills and Qualifications

•Degree in Computer Science or equivalent;
•Around 2 years of work experience;
•Must have the ability to quickly research and self-educate on new information, technologies and methods;
•Dynamism and results oriented;
•English proficiency (required).


If you feel that this is your life time opportunity, send us your CV to: ---@---



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