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We are passionate about what technology can do. We want to continually improve our service, people and technology. We are proud that our customers benefit from our knowledge and experience. We are Claranet and if you share our beliefs, we are looking for you! Because we aspire to do more and better, we are looking for a Helpdesk Technician to integrate our clients team, based in Linda-a-velha. The Helpdesk Technicians main responsibility is to provide service and costumer support. Your responsibilities include: • Provide remote customer support • Provide remote support via Telephone as well as on-premises support if needed • Registering tickets in a ticketing tool • User management in Active Directory environment • Management of accesses to corporate tools and file servers • Forward incidents to other specialised teams • Configuration and deployment of workstations You must have: • Good knowledge of English • Basic knowledge of Active Directory • Knowledge of Microsoft and Linux operating systems • Prior work experience as a helpdesk Apply here http://talentportal.claranet.pt/#/jobs/640 |
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