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O365 Coordinator (m/f)


Michael Page
Data:19-10-2019  Local: Porto

Microsoft Office 365 is the strategic solution. The "Functional Administrator for Office 365" will play the role of setting up a transversal foundation for the lifecycle of the O365 platform at Faurecia.

Sobre o nosso cliente

It provides various tools for communication and collaboration purposes like Email, Conferencing, Instant Messaging, File sharing via One Drive and Sharepoint, Teams and many more. Due to the complexity of the platform it will be necessary to have technical experts specialized in core models like Exchange, Skype and Sharepoint. The "Functional Administrator for Office 365" will play the role of setting up a transversal foundation for the lifecycle of the O365 platform at Company.

Principais responsabilidades

Main duties as Functional Administrator for Office 365:


"Evergreen"


Keep track of changes in Office 365, to evaluate and to communicate such changes to IT and the user community for potential employment


Launching actions to make sure that users at Faurecia are informed about changes


Facilitate decision processes concerning the implementation of major changes announced by Microsoft


Support and Training


Create/update support documents and materials for end users and the IT support organization


Create/update training materials


Moderate online forums related to Office 365


Help and guide change management teams to employ Office 365 in processes and routines


Functional support to end users by acting as a Competence Center behind the Helpdesk and a potential L2 support


Requests for Changes


Evaluation of change requests (new/change module, feature, process) and facilitating the decision making process for the respective change request

Perfil desejado

Strong affinity with Microsoft office tools


Office 365 knowledge is advantageous


Analysis of processes and change management


Good communication skills in English in an international environment (written and oral)


Team-oriented, accustomed to work in an collaborative environment


Strong customer focus


Benefícios adicionais

Conditions above to the market


International and multicultural mind-set


English mandatory


Candidate-se através do website




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