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ServiceDesk


Randstad Portugal
Data:11-4-2020  Local: ( Todas as Zonas )

Randstad operates in Portugal and in the world as a leader in the human resources area for several business sectors.

Technologies area works exclusively the IT & Telecom sector, providing unique professional development opportunities.

As a result of a solid partnership between Randstad Technologies and one of our biggest clients, we are currently conducting a process for a ServiceDesk - Control Center Operator.

descrição da função/job description
For integration into the Support Team, we're looking for a ServiceDesk, with relevant experience in this area.

What you will do:
- work as an operator in 24/7 operations of a 1st level control room for wind turbines;
- wind turbines alarm handling;
- operate turbines and wind farms from remote;
- preprocessing and solving of customer request (phone, email) via ticketing system;
- work according to process description and work instructions.


requisitos/requirements
Skills:
- certified education with 1 year of experience;
- operational background with 1st level support/service desk experience;
- a general good technical understanding is required;
- wind energy or renewables energy background is a plus;
- profound english skills (spoken and written) are a must;
- polite and service oriented manners.

oferta/offer
Offer:
- Immediate entry into a prestigious multinational company;
- Integration of highly complex projects;
- Remuneration conditions according to the experience and demonstrated knowledge.

para se candidatar/to apply
https://www.randstad.pt/emprego/RO-2020-81458



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