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descrição da função/job description Platform Operations Experts of the Expert Services team at our client are leaders on all technical and functional aspects of deploying and operating the client Platform in very large and complex environments. They are also champions in customer facing, in helping them have the best experience possible with their remarkable new platform, while promoting the company values at any level of the Customer's corporation. As part of the Expert Services team, you will be working with customers to help them become autonomous, contributing with R&D to the evolution of the product and leveraging your knowledge to help customers, colleagues and the company grow. Challenges and responsibilities As a Platform Operations Expert you will be working in - areas such as: - Plan and execute large-scale product deployment, reconfiguration, upgrades, performance assessment and troubleshoot, and technical auditing services; - Resolving technical challenges and business issues related to the OutSystems Platform; -Share best practices to make Customer teams better and more efficient; - Serve as an evangelist, mentor, knowledge resource, and trainer for Customers, Partners and Employees - share the knowledge; - Be part of the change, routing feedback and influencing Product Management contributing to product quality and roadmap; - Advocate for customers and define ways to continually add value to the customer experience; - Be an active part in shaping how our client delivers high quality, scalable, valuable services to our Customers world-wide; - Have a strong focus in contributing to the customers success and knowledge base, creating innovation and developing content that creates awareness for the company. requisitos/requirements Requirements - Fluent English verbal and written skills; - Great interest in problem-solving and troubleshooting in general; - Able to work in a creative (and fun) environment under minimal supervision; - Proactive attitude, suggesting new ways to do things better. - Lead the change; - Team player with great work ethics and accountability; - Loves technology and the cloud. Technologies - Working at Expert Services means you will be working with several technologies. Some technology requirements for this position: Solid foundations in: - Windows / Linux Systems Administration & Performance Assessment; - Amazon Web Services EC2 / Azure experience; - Web server operation, Microsoft IIS preferable; - IPV4 Networks; - SQL Language; - HTTP Protocol; - Experience in support / troubleshooting or operations roles. - Puppet / Chef - IaC Requirements and Qualifications - Degree in computer science or other technical related field; - CCNA / MCSA certification. Knowledge of: - Windows Powershell; - Network: LANs, WANs, network segments, Internet, and intranet systems; - Security management: Firewalls and Load Balancers. oferta/offer This is the challenge are you up for it ? para se candidatar/to apply https://www.randstad.pt/emprego/RP-2020-84544 |
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